Terms & Conditions
Article 1 – Definitions In these terms and conditions, the following definitions apply:
- Business Owner: Xena Maria Evers, located in Amsterdam, registered with the Dutch Chamber of Commerce under number 59436298, VAT number NL001276458B49.
- Customer: The natural or legal person who purchases products or services via xenamariaevers.com.
- Agreement: Any purchase made through the webshop.
Article 2 – Applicability These terms and conditions apply to all agreements and purchases made through xenamariaevers.com.
Article 3 – Products and Prices
- All prices are listed in euros and include VAT unless stated otherwise.
- Price changes and typographical errors are subject to correction.
Article 4 – Ordering and Payment
- Orders are only considered final upon receipt of payment.
- Payment options include iDEAL.
Article 5 – Delivery and Shipping
- Orders are shipped within 5-10 business days.
- Shipping costs are displayed at checkout.
- We are not responsible for delays caused by postal services.
Article 6 – Returns and Right of Withdrawal
- Customers have 14 days from receipt of the order to return products.
- Returns are accepted only if the product is unused and in its original condition.
- Return shipping costs are the customer’s responsibility unless the product is defective or incorrectly delivered.
Article 7 – Complaints and Warranty
- Customers can contact us regarding complaints via info@xenamariaevers.com.
- Products with manufacturing defects can be returned within 14 days.
Article 8 – Liability
- Xena Maria Evers is not liable for indirect damages resulting from product use.
Article 9 – Changes to Terms and Conditions
- These terms and conditions may be updated. The latest version will always be available on the website.